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Frequently Asked Questions

Here Are a Few Common Questions

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Is this a real native app or a hybrid app wrapped around a website?

We are the REAL DEAL! We are not a hybrid nor are we a thin wrapper around a website. Enspire is a fully native app and communication platform which means we are not limited in the experiences we build for you. Enspire native platform gives access to key content even offline and empowers our clients to give employees the information they need when they need it.

Is this a ‘native’ app platform?

Yes! Enspire is a native app platform which is more advanced than older web responsive tech.

Does my team have to build this app?

Nope – We do it all for you! Communicate better and make life easier. We understand your time is limited, so we provide a dedicated team to create the best employee mobile experience and keep content relevant for you. If you would LIKE to create content we welcome you to join us, and your dedicated Enspire team will offer ongoing strategic support.

Can you integrate with our other vendors and their systems?

Yes! Our Enspire app platform is already integrated with all major insurance carriers, most open enrollment vendors and most payroll platforms. We already have integrations with over 425 vendors that specialize in employee benefits. We work well with others, and our goal is to ensure all vendors represent your own brand and coordinate in a way that provides the best experience for your employees.

Do you sell my data?

NO. In our opinion Safety and Security are a significant part of creating a great employee experience. We do not sell your employee data, and we honor and offer the security that your own data is owned by you!

What devices do you support?

Enspire is a native app and works on all devices (smartphone iOS and Android, iPad, Tablet, etc.)

How many devices can I download the app?

There is no limit to the number of devices for app downloads. Enspire is a native app and works on all devices (smartphone iOS and Android, ipad, tablet, etc.)

How do I install the app?

Your Enspire native app can be downloaded in the App Store (iOS) and Google Play (Android).

  • Visit the app store (Apple App Store or Google Play)
  • Search for Your Company App
  • Install and Open the app (Your Company may require a password for security)
  • Create your Login credentials

How do I update my app?

The app will update automatically, and you can shake your phone when the app is open to force an immediate update.

What languages are supported?

We support localization into both latin1 (English, French and Spanish) and USC2 (Chinese, Japanese, Arabic and character-based languages).

Will you comply with the new ``Two Factor Authentication`` regulations?

Yes.

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